Privacy Policy

Your privacy matters to Hostino. This policy explains what information we collect when you use the Hostino website and services (including web hosting, WordPress hosting, GPU rental, domain registration, business email and related services), how we use and protect it, and what rights you have.

Using our services constitutes acceptance of this policy. If you do not agree with it, please do not use our services.

Account data: name, email address, phone number and information required for identity verification and domain registration.

Payment data: information needed to process transactions through trusted payment gateways. Hostino does not store your full card details.

Technical data: IP address, browser type, operating system, server logs, and data related to service performance and security.

Usage data: how you interact with the website and dashboard, used to improve user experience and service quality.

To provide, maintain and improve our services and technical support.

To process orders, invoices and service renewals.

To notify you about service changes, security alerts and essential matters.

To secure our infrastructure, prevent abuse and comply with legal obligations.

We use cookies to keep you signed in, store preferences (such as language and light/dark mode) and analyse traffic anonymously.

You can manage or disable cookies through your browser settings; however, some site features may then be limited.

Hostino does not sell your personal information. We share it only in the following cases and to the minimum extent necessary:

Essential service providers such as payment gateways, domain registrars and infrastructure services.

When required to do so by law or by lawful requests from competent authorities.

We use reasonable technical and organisational measures, including TLS encryption, access controls and security monitoring, to protect your information.

Despite our efforts, no method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

We retain your information for as long as your account is active or as needed to provide the service and to meet legal, accounting and dispute-resolution obligations, after which it is deleted or anonymised.

You have the right to access your personal data, correct it, or request its deletion (within the limits of applicable law).

To exercise these rights, you can contact us through the published contact channels.

We may update this policy from time to time. The current version is always published on this page, with the last-updated date shown at the top.

If you have any questions about this Privacy Policy or how your data is handled, please reach the Hostino team via the “Contact” page.